Enrolling in Benefits

Benefit coverage for full-time employees begins on the date of hire and you will have 30 days to elect coverage. All other changes can only be made during Open Enrollment or if you have a Qualifying Life Event.

Enroll 

You can directly access the Benefits website by using the Web address cokenortheast.bswift.com.  Your computer must have Google Chrome Version 19.0.1084.52 m or higher, or Microsoft edge 117.0.2045.55 or higher to use the enrollment site. Please avoid using Internet Explorer.

    Plan Information

    Plan Name: XXXX

    Policy Number: #XXXX

    Effective Date: XX/XX/XXXX

    Network: XXXX

    Log-in Information

    Username: The first initial of your first name + your last name + the last four digits of your SSN (e.g. John Smith = JSmith1234), no hyphens or apostrophes.

    Password: The last four digits of your Social Security Number.

    To Reset Your Password
    • Click the “Forgot Password” link.
    • You will be prompted to enter your username or email address to begin the password reset process. Once entered, click “Continue”.
    • Next, you will need to enter your date of birth. Be sure to follow the mm/dd/yyyy convention. Then click “Continue”.
    • You will then be prompted to set security questions as part of the password reset method. Select the bubble and click “Continue”.
    • Next, you will need to answer the following security questions. Once entered, click “Continue”.
    • Lastly, please enter your new password. Passwords must be 8 characters minimum and contain at least 1 number, at least 1 capital letter, and at least 1 special character.
    • Once you have entered your new password and verified it by entering it again, you will be taken automatically to the Home Page to access your Profile or complete an Enrollment.

    Although the online benefits enrollment site is a secure site, and your information is encrypted during transit, it is important that you log off when you have completed your session. Click the Log Out icon in the upper right-hand corner of the enrollment site to log off. For security purposes, the system will automatically log you out if you leave your system idle for more than 30 minutes. For successful navigation of the site, do NOT use the “back” button in your internet browser, as this will automatically log you out of the site. Once you have logged in, you will be instructed to change your password. Hit Save and you will be taken to your Home Page.

    To begin your enrollment from the Home Page, click on the “Start Your Enrollment” button.

    Verify Your Personal Information

    Before beginning your enrollment, please verify the accuracy of all your personal information (e.g. address, DOB, etc.) If you need to make any changes, contact your HR Manager. Enter in all required fields with an asterisk (*).

    When you are finished, please click “I agree” and “Continue” at the bottom and right-hand side of the screen.

    Verify Your Family Information

    Please be sure to add all dependents that may be missing from the Family Information section before proceeding to the next section. To do this, click on the “Add Dependents” link. If you wish to add dependents, please note that all fields with an asterisk (*) are required. When all of your family information is accurate, read through the “Dependent Information Notice” section, check “I agree” and click “Continue“.

    After verifying your personal and family information, the system will guide you through your enrollment.

    Please Note: Your enrollment selections are not considered complete until you check the “Save My Enrollment” button at the end of the enrollment and confirmation process.

    Select Your Benefits

    All available benefits will be displayed in the center of the screen. When a benefit selection is complete, a green check mark will be displayed next to the plan type. Throughout your enrollment, you can track your per pay period cost on the right side of your screen. Once you have made the selection on the final plan, click the “Continue” button.

    Select Your Beneficiaries

    After selecting your benefits, you will be prompted to designate a beneficiary or beneficiaries for any applicable plans. Once designated, click the “Continue” button.

    Review All of Your Selections

    You will then be directed to the final review page. Carefully review all of your benefit elections and covered dependents. Note that you may change your elections by clicking the “Edit Selection” button for any of your plan selections. The dependents you wish to have included in your coverage will be listed. You may notice that some of your elections are pended due to approval by the insurance carrier.

    Once you’ve completed your review, read through the Participation agreement at the bottom of the page, click the “I agree, and I’m finished with my enrollment”, and “Complete Enrollment” buttons at the bottom and right side of the page.

    Confirmation Statement

    To make changes, click on the Home button to return to the Home Page, where you will see a green button for “Change My Elections”.

    It is highly recommended that you e-mail yourself a confirmation of your elections. To do so, click on the “Email” link on the New Elections page after making your election. If you don’t have an e-mail address in the system, please print out the confirmation page before you leave the site by clicking on “Print” link.

    Logging Out

    When you have completed any actions taken on the Benefits site, please be sure to log out by clicking the “Log Out” button on the upper right-hand corner of your browser.

    Making Changes After Open Enrollment

    After Open Enrollment, you cannot make changes to your benefits during the year unless you have a Qualified Life Event and you will have to wait until the next Open Enrollment period to make changes, unless you experience another Qualified Life Event.

    Common Qualified Life Events Include

    • Marriage
    • Welcoming a new child
    • Loss of coverage
    • Leave of absence
    • Loss or change in employment